These terms govern use of Fyptic, a campaign platform for music and brand marketing teams. They apply to the customer whose workspace is created on Fyptic, to every person that customer invites into it, and to anyone who opens a Fyptic share link. By using Fyptic you accept these terms. Questions: info@fyptic.com.

Each customer gets its own workspace. Accounts are created by us or by an admin in your workspace; there is no open self sign-up. You must be at least 16 and able to enter a contract.

You are responsible for keeping sign-in details secure, for the activity of everyone you invite, and for removing people who leave your team. Tell us promptly at info@fyptic.com if you believe an account has been compromised.

Clients do not get accounts. They view campaigns, proposals and results through share links, which may be protected with a passcode. Anyone holding a link can see the page it points to, so treat links as confidential and share them only with the people who should see them. Your team can hide or revoke a link at any time.

Use Fyptic only for legitimate marketing work. You may not use it to break the law, infringe anyone's rights, harass creators, send unsolicited bulk messaging in breach of email or SMS rules, or misrepresent paid promotion where disclosure is required.

You may not attempt to access another workspace's data, probe or bypass our security, resell or scrape the service, overload our systems or those of our providers, or use Fyptic to build a competing product.

You are responsible for the content you upload, the messages you send through the platform, and your agreements with creators and clients — including rates, payouts, disclosure obligations and any required creator consent.

You keep ownership of the campaigns, creator records, files and other content in your workspace. You grant us the licence needed to host, process, display and back up that content so we can run the service for you, including sending it to the providers listed in our Privacy Policy.

We may use aggregated, de-identified usage statistics to operate and improve Fyptic. We do not sell your data.

Fyptic collects publicly available post and profile information from TikTok, Instagram, YouTube and X, refreshes it on a schedule, and can match post audio against a campaign song. These figures come from third-party sources and may be delayed, incomplete or revised by the platform they come from. Fyptic reporting is provided for guidance and is not guaranteed to match a platform's own dashboard.

Subscription fees are set out in your plan and billed in advance through Stripe. Fees are non-refundable except where required by law. Unpaid amounts may lead to suspension of the workspace.

Creator payouts arranged through Fyptic are payments you owe to your creators. We provide tooling to record approval, track amounts and initiate payment — we are not a party to your agreement with a creator and are not liable for the underlying obligation.

Prices exclude taxes. You are responsible for any tax due on your use of the service and on payments you make to creators.

Fyptic relies on outside services including Supabase, Cloudflare, Stripe, Resend, Twilio, Slack, Google/YouTube, browser push, social data providers, audio-recognition providers and AI model providers. Their availability, terms and rate limits are outside our control, and interruptions at a provider may affect features that depend on it.

Fyptic's SMS program sends campaign and account notifications to content creators who opt in. Messages include campaign details, deliverable requests, follow-up reminders and account notices.

Opt-in is confirmed by a double opt-in: after a creator provides their number, we send a single confirmation text, and the creator must reply START to opt in. No campaign messages are sent before that reply.

Message frequency varies based on account and campaign activity. Message and data rates may apply.

Reply HELP for help, and reply STOP to cancel at any time. Carriers are not liable for delayed or undelivered messages. Consent to receive SMS is not a condition of any purchase. Support: info@fyptic.com.

Some features use AI models to summarise comment sentiment, score relevance or help draft text. AI output can be wrong or incomplete. Review it before relying on it or sending it to a client or creator; you remain responsible for anything you publish.

We aim to keep Fyptic available and running well but do not promise uninterrupted service. We may carry out maintenance, change or retire features, and adjust limits on a plan. Support is provided by email at info@fyptic.com.

You may stop using Fyptic and cancel at any time; cancellation takes effect at the end of the current billing period. We may suspend or end access for non-payment, a breach of these terms, or activity that puts the service or another customer at risk. After termination we keep your workspace data for a short wind-down period during which you can request an export, then delete it in line with our Privacy Policy and our legal obligations.

Fyptic is provided "as is". To the extent permitted by law we disclaim all implied warranties, and we make no promise about campaign performance, reach, views or any commercial outcome.

Neither party is liable for indirect, incidental or consequential loss, or for lost profits or lost data. Our total liability for any claim relating to Fyptic is limited to the fees you paid us in the 12 months before the claim arose.

You will cover us against claims arising from your content, your messaging, or your agreements with creators and clients.

We may update these terms as the product changes and will update the date above. Material changes will be communicated to workspace admins. Continuing to use Fyptic after a change means you accept the updated terms.

For anything relating to these terms, billing, or your workspace, contact info@fyptic.com.